Security
Where the data lives and who touches it.
In a dedicated environment per customer, always exportable, and with a record of which signal produced every number.
Isolation
One environment per customer.
One plant's data does not share space with another's. On Pro and Enterprise the environment is dedicated. On the real-time plan the infrastructure is shared, with compute limits.
Traceability
Every number has an origin.
The raw reading is stored exactly as it arrived and never modified. Everything else is calculated on top of it. When someone disputes a billed figure, you can show which measurement it came from and which formula produced it.
| Layer | What it holds |
|---|---|
| What arrives raw | The reading exactly as the sensor reported it, with its timestamp. Never overwritten, never corrected. |
| What gets cleaned | The same signals validated and unified, ready to calculate against. |
| What the business uses | Volumes, loads and totals by period, with the formula that produced them. |
It is why the month-end close holds up: it does not depend on someone remembering, it depends on the record.
The data
The data and information belong to the customer.
Export is available during the contract and at the end of it. It can be scheduled at whatever cadence you need, daily or monthly, or requested at any time. It comes out in open formats: CSV, Excel, Parquet. There is no closed format and no process to get back what your own plant measured.
Responsibilities
What each side covers.
| Party | What they cover |
|---|---|
| KappaForge | The platform, encryption, backups, the access log and updates. |
| The customer | Who has access and at what level, credentials for your own systems, and plant procedures. |
External audits, architecture review and penetration testing are arranged on request and quoted separately.
Next step